PRIVACY POLICY

REI TECH AI LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

REI TECH AI LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website or any website of ours that links to this privacy policy

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at:
Email: [email protected]
Phone: +1 940-278-9742

SUMMARY OF KEY POINTS

Do we process sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to:

Provide, improve, and administer our Services

Communicate with you

Ensure security and fraud prevention

Comply with legal obligations

We only process your information when we have a valid legal reason to do so.

We do not share or disclose your personal information except in very specific, rare circumstances, and always with your consent.

Text Messaging Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

Information may be shared with subcontractors for support services (e.g., customer service)

Text messaging opt-in data and consent will never be shared

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us.

Personal Information

Name

Email address

Phone number

Physical address

Payment information (if applicable)

Opt-in records and timestamps

Non-Personal Information

IP address

Browser type

Device information

Website usage data

Cookies and tracking technologies

Customer Communication Data

Inquiry records

Appointment details

Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and improve our services

Process transactions

Communicate with you

Enhance user experience

Prevent fraud and ensure security

Maintain communication preferences

Additional Uses:

Responding to inquiries

Managing transactions and contracts

Sending marketing communications (with opt-out option)

Providing personalized content or recommendations

Ensuring legal compliance

3. SMS MESSAGING & COMPLIANCE

Text Message Terms

By opting in, you agree to receive messages related to:

Appointment reminders

Customer support

Service updates

Opt-In Consent

Messages are sent only with your explicit consent

We maintain timestamped opt-in records

Opt-Out

Reply "STOP" to unsubscribe

Processed within 24 hours

Help

Reply "HELP" or contact: [email protected]

Other Details

Message frequency varies

Standard carrier rates may apply

Carriers are not liable for delays

SMS Data Protection

We implement strict measures to protect SMS data.
Opt-in and consent data is never shared with third parties.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

Store user preferences

Improve website functionality

You can control cookies through your browser settings.

5. DATA RETENTION

We retain your information only as long as necessary to:

Provide services

Fulfill transactions

Meet legal obligations

After that, data is securely deleted or anonymized.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data.
However, no system is 100% secure, and transmission is at your own risk.

7. YOUR PRIVACY RIGHTS

You may:

Access your personal data

Correct or update information

Request deletion

Withdraw consent

Opt out of marketing communications

To exercise your rights, contact:
Email: [email protected]

8. DO-NOT-TRACK (DNT)

We currently do not respond to Do-Not-Track browser signals.

9. U.S. PRIVACY RIGHTS

Residents of states like California, Colorado, Connecticut, and Virginia may have additional rights, including:

Access to collected data

Request deletion

Opt-out of data processing

Non-discrimination

Requests can be made via:
Email: [email protected]

10. INTERNATIONAL PRIVACY RIGHTS

Depending on your location (e.g., Australia, New Zealand, South Africa), you may have additional rights to:

Access your data

Correct inaccuracies

File complaints with regulatory authorities

11. CONTACT US

If you have questions about this Privacy Policy, contact us:

REI TECH AI LLC
Email: [email protected]
Phone:+1 940-278-9742

CONSENT

By using our website and services, you consent to this Privacy Policy.